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DollhairsX LLC

Privacy Policy

Effective date: September 9, 2026

DollhairsX LLC (“DollhairsX,” “we,” “us,” or “our”) operates dollhairsx.com and its linked scheduling service. This policy explains how we handle personal information connected with website visits, business inquiries, appointments, and payments.

1. Information we receive

  • Inquiries and communications: your name, email address, telephone number, company, messages, and information you choose to share about a property, funding opportunity, or operational need.
  • Appointments: the date and time you select, contact details, company name, operational bottleneck, current software, and related scheduling communications.
  • Client engagements: proposals, approvals, project correspondence, and information needed to perform the agreed work. Handling of information in your own software accounts is also governed by the applicable service agreement and those providers’ terms.
  • Payments: payment status, amount, customer and billing details, transaction identifiers, and related records provided by our payment processor. Payment details are entered through Stripe’s checkout, rather than a card-entry form hosted by DollhairsX.
  • Technical information: hosting, security, and service providers may process IP addresses, browser and device information, request times, pages requested, and error or security logs when providing the website and related services.

Please do not send passwords, full payment-card details, Social Security numbers, government identification, or other sensitive documents through a general inquiry or ordinary email. If additional information is needed, ask us how to provide it appropriately. Only share another person’s information when you are authorized to do so.

2. How we use information

We use information to respond to inquiries, evaluate potential engagements or funding opportunities, schedule meetings, provide agreed services, process and reconcile payments, communicate about your requests, maintain business records, troubleshoot services, prevent misuse, and meet legal obligations. An inquiry does not automatically enroll you in a marketing program.

3. Service providers and other recipients

Information may be processed by providers supporting website hosting, email, calendar scheduling, database storage, authentication, and payments. These include Vercel for the website, Google services for email or calendar operations, Supabase for applicable database and authentication functions, and Stripe for checkout and payment processing. Not every provider receives every category of information.

Stripe also handles information for its own payment, security, and other purposes described in its Privacy Policy. Optional payment services selected at checkout, such as Link or a financing provider, have their own terms and privacy practices.

We may share relevant information with professional advisers supporting an engagement, when you authorize a referral or transaction, when disclosure is legally required, or to address fraud, security, or legal claims. If a business transfer occurs, relevant records may be transferred subject to applicable requirements. A general inquiry is not permission to publish your information.

4. Cookies and browser storage

Hosting, authentication, scheduling, and payment services may use cookies or similar storage for sessions, security, preferences, and service operation. External services may apply their own cookie practices when you visit them. Browser settings can restrict or delete cookies; doing so may affect sign-in, scheduling, or checkout.

The public homepage does not require an account. Private dashboard sign-in is intended for authorized users. This notice does not treat continued browsing as consent to optional advertising cookies.

5. AI and client information

Our services may involve AI-assisted workflows within the tools selected for an engagement. Before providing client data for a project, agree with us on the scope, account access, and tools that will process it. The relevant providers’ data handling and retention terms also apply. Do not submit confidential client records through a general website inquiry.

6. Retention and security

We retain information as needed for the inquiry or engagement, recordkeeping, payment reconciliation, dispute resolution, and applicable legal requirements. Retention depends on the information and its purpose; this policy does not promise a single deletion period for all records. Deletion requests may be limited by legal obligations, legitimate recordkeeping needs, and backup lifecycles.

No internet service, email system, or storage method is completely secure. Please contact us promptly if you believe information connected with our services has been accessed or used without authorization.

7. Your choices and requests

You can ask us to access, correct, or delete personal information associated with your inquiry or engagement, or ask about how it is handled. Depending on where you live and which laws apply, you may have additional rights, including a copy of your information, portability, restrictions on certain processing, or an appeal of a denied request.

Email lending@dollhairsx.com with the subject “Privacy request.” Describe your request and the email address used with DollhairsX. Do not include identity documents or payment details in your initial message. We may need proportionate information to verify your identity or an authorized agent’s authority. We will handle applicable requests within the time required by law and explain any denial or available appeal process. Exercising an applicable privacy right will not itself result in discriminatory treatment.

You can ask us to stop optional promotional communications. We may still contact you about an appointment, payment, active engagement, or other necessary business matter.

8. Children and international visitors

Our website and services are intended for adults acting in a business capacity, not children under 18. If you believe a child has provided personal information, contact us so we can review and address it. DollhairsX operates from the United States; our providers may process information in the United States and other locations under their applicable terms and legal safeguards.

9. Changes and contact

We will update the date on this policy when it changes and provide additional notice where required. For questions about this policy or your information, contact DollhairsX LLC at lending@dollhairsx.com.